Good sales. Got just what we need. Store well stocked and organized.
Was very prompt and professional service. Friendly sales personnel made visit to the store very pleasant.
The tech department is both incompetent and scam artists......I brought a phone in to be repaired ... the tech checked the phone in stating he could fix it an hr .... the tech could not fix the phone and shipped it somewhere else and told me everything would be fixed no extra charge ....a week later with no return phone calls and no phone .... I contacted the tech department and they attempted to upsell an 80 dollar frame stating it was the only way to make my phone work after being told there would be no extra charge .... I declined ... asked for my phone back and a refund .... they then refused to give me a refund even though they could not fix my phone and did not render the service I paid for .... DO NOT USE THEIR SERVICES .... they are crooks
Took them 3 1/2 hours to fix a phone screen, after they told me it’d only take an hour to an hour and a half. Halfway through the screen replacement, I asked how much longer it would be, and the man started telling me about how my battery and motherboard might be bad, even though the phone I brought in literally only need a new screen to be in perfect condition.. He then took another hour and a half fixing it after me asking him for an ETA on this, as he had to look up online what the issues were and had to call other stores for assistance to finish the process... I personally, don’t like handing my phone over to get it fixed by people that “can fix any phone with a broken screen”, and getting handed back my same phone that wouldn’t charge at all and kept looping.. great work staples
It was hell until I was helped by the white. The black and Asian were useless.
Staples is a US Electronics Store based in Geneva, New York. Staples is located at 337 Hamilton St, Geneva, NY 14456, USA.
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