My husband and I were shopping for a tv console and we had a specific size and design we wanted. The sales people and office staff were very friendly and helpful. Outcome was excellent. We received a very good sales price and the sales clerk was very good. She helped us get the best price! A few months ago we bought a dining room set and couch at Ashley's In Geneva and received the same service as we did today. We would recommend Ashley's Furniture in Geneva, NY.
The service at Ashley was excellent. They were kind and very helpful without being pushy. I am very pleased and will be returning to Ashley for future purchases
My husband and I went to the Ashley Homestore just to look. More like to get an idea of what things cost. A new bedroom. Andrea Murphy took care of us. What a nice person! She answered all our questions,and even went to look up prices, then gave us a military discount! The store has a quiet, easy going ambiance, even though it is located on a main street. It was a very enjoyable shopping trip.
The shopping experience was wonderful. Loved seeing the items online and then going into the Geneva store to get a better look. Great sale prices in August 2017. Spoke with three different sales people on three different visits. Everything went smoothly from first visit to delivery.... Recliner is fine, but sofa is not right. The center cushion drops down way too much. I went back to the store to check the floor model and to say that there is a problem. The floor model did not drop as much in the center as the sofa that I received. An Ashley representative, who had not helped with original purchase, stated to me: "all sofas have more drop in the middle cushion because the springs are tighter at sides".... The sofa is horrible for sitting or reclining due to this issue. I have attempted to resolve it by folding two blankets and putting them under the middle cushion to prop it up to the level of the other two cushions. It is my observation that the two side cushions are stuffed with firm material, and the center cushion is stuffed with a different and softer material. The stuffing, not the springs, appears to be the issue. The sofa looks nice. I love the fabric and the shape. It is exactly the look that I wanted. However, something is definitely wrong with this piece of furniture. It was the Georgie sofa with chaise, $599.00.
I had a very positive experience. The salesperson was friendly and helpful but not pushy. We had some good laughs and I bought some furniture.
Ashley Homestore is a US Furniture Store based in Geneva, New York. Ashley Homestore is located at 258 Exchange St, Geneva, NY 14456, USA.
Please contact with Ashley Homestore using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ashley Homestore opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.